buzzlyticsHelp

Buzzlytics Help Center

What are you trying to do?

Pick a goal. We line up the short videos that get you there, in order, and remember where you stopped.

New to Buzzlytics?Watch the 90 second tour first1:14 · 9 chaptersWatch →

Popular goals

Each path takes a few minutes.

Quick answers

All questions →

What is an unlock?

Unlocks are your Buzzlytics balance. Looking up a new profile or updating one uses 1 unlock. Auto-refresh uses 1 unlock per account each time it runs, and refreshing a Video Dashboard uses 1 unlock per 20 posts. Your plan refills them every month, and you can buy extra unlocks any time.

Can my client see the dashboard without an account?

Yes. Share it as a live link. Anyone with the link can open it, or you can protect it with a password or a list of allowed emails.

Does Buzzlytics pay my creators?

No. The payout calculator works out what each creator earned from views, and you send the money through your usual payment provider.

All videos

58 of 58 ready. New ones land every week.

Getting started

Sign up, run your first search and learn how unlocks work.

Dashboards

Build a live dashboard per client, add creators and keep the numbers fresh.

0:43Watched

Create your first dashboard

Make a live dashboard for a client, campaign or roster, then add creators from every platform in one search.

0:56Watched

Bulk add creators with a CSV

Add a whole roster at once from a spreadsheet, or copy creators over from another dashboard.

0:59Watched

Read the Profiles tab

See what changed across your roster: summary stats, who is growing or slipping, earned media value and every profile in one table.

0:57Watched

Filters, date ranges and saved views

Change the date range, pick profiles and content types, then save the setup as a view your dashboard opens with.

0:49Watched

The Videos tab and CSV export

Browse every post from every profile, sort and filter them, and export the list to a CSV.

0:50Watched

Metrics, Content, Sounds and Historic

A quick tour of the deeper dashboard tabs: reach and posting patterns, top sounds and hashtags, sound tracking and month by month history.

0:42Watched

Find cross posts

See when the same video went out on several platforms, and which platform won.

0:39Watched

Keep your data fresh

See when each profile was last checked, and update one profile or the whole dashboard in a click.

0:42Watched

Turn on auto-refresh

Let Buzzlytics refresh a dashboard on a schedule, and see exactly what it will cost before you turn it on.

0:41Watched

Organize with folders

Split a big dashboard into folders, like a genre, tier or campaign, and see numbers for just that folder.

0:38Watched

Move profiles between dashboards

Move or copy profiles to another dashboard. Their history and videos come along.

0:36Watched

Customize your dashboard

Hide the cards you do not need and drag the rest into the order you like.

0:48Watched

Manage all your dashboards

Check every client at a glance on All Dashboards, then set the order and the default dashboard on the Manage page.

0:52Watched

Episodes for clip pages

Group clips by the episode, stream or game they came from and see total views per source across every platform.

Reporting and sharing

Send clients one live link, branded reports and media kits.

Campaigns and payouts

Track campaign posts, pay creators per view and run leaderboards.

Creator research

Analyze any creator, compare accounts and discover new talent.

Alerts

Get told the moment a creator breaks out or posts.

AI

Ask questions about your data, here and inside Claude or ChatGPT.

Team and integrations

Invite teammates, connect your tools and use the API.

Account and billing

Plans, billing, pausing and your settings.

Common questions

What is an unlock?

Unlocks are your Buzzlytics balance. Looking up a new profile or updating one uses 1 unlock. Auto-refresh uses 1 unlock per account each time it runs, and refreshing a Video Dashboard uses 1 unlock per 20 posts. Your plan refills them every month, and you can buy extra unlocks any time.

Can my client see the dashboard without an account?

Yes. Share it as a live link. Anyone with the link can open it, or you can protect it with a password or a list of allowed emails.

Does Buzzlytics pay my creators?

No. The payout calculator works out what each creator earned from views, and you send the money through your usual payment provider.

Which platforms can I track?

Public profiles on TikTok, Instagram, YouTube, X, Facebook, Threads, Bluesky and Snapchat. You never need a creator’s login.

What do the plans include?

Starter ($29/mo) includes 100 unlocks, 2 monitors, 1 seat and 5 live dashboards. Growth ($79/mo) includes 250 unlocks, 5 monitors, 3 seats and unlimited dashboards. Scale ($199/mo) includes 500 unlocks, 10 monitors and 25 seats. Yearly billing saves 20%.

Why did “All time” payouts only count 30 days?

When a dashboard is set to All time, the payout calculator uses the latest 30 days. Pick a specific date range to pay for a different period.

How fresh is the data?

Every profile shows when it was last updated. Click Update to refresh it now, or turn on auto-refresh so a dashboard refreshes on its own, from every hour to once a week.

How do I cancel?

Go to Settings, then Billing, then Cancel plan. You can also pause billing for 30 days. You keep access until the end of the period you paid for.

Can’t find what you need?

Send us a message and we’ll help you sort it out.